Introduction

Welcome to Grozavu Shop. These billing terms and conditions outline the rules and regulations for the use of Grozavu Shop's services. By placing an order with us, you agree to be bound by these terms. Please read them carefully.

1. Payment Methods

We accept the following forms of payment:

• Credit Cards (Visa, MasterCard, American Express, Discover)
• Debit Cards
• PayPal
• Apple Pay
• Google Pay

2. Payment Terms

• Immediate Payment: All orders must be paid in full at the time of purchase. We do not offer payment plans or credit.
• Currency: All prices listed on our website are in US Dollars (USD). Transactions will be processed in USD.
• Taxes: Applicable sales tax will be added to your order based on your shipping address.

3. Order Confirmation

• Once your payment is successfully processed, you will receive an order confirmation email. This email serves as your receipt and includes your order number, details of the items purchased, and the total amount charged.
• If you do not receive an order confirmation email within 24 hours, please check your spam folder or contact our customer service team.

4. Billing Information

• It is your responsibility to ensure that all billing information provided is accurate and complete.
• Incorrect information may cause delays in processing your order. We reserve the right to cancel any orders that cannot be processed due to inaccurate billing information.

5. Security

• Your payment information is securely processed. We use SSL (Secure Socket Layer) encryption to protect your payment details during the transaction.
• We comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure your data is protected.

6. Fraud Prevention

• For your security, orders may be subject to additional verification. If we suspect fraudulent activity, we may request additional information to verify your identity.
• We reserve the right to cancel any order that appears to be fraudulent or that cannot be verified.

7. Changes to Your Order

• If you need to make changes to your order after it has been placed, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order is in process.

8. Refunds and Returns

• Please refer to our [Return Policy](link to return policy) for details on how to return items and request a refund.
• Refunds will be issued to the original payment method used for the purchase.

9. Shipping and Delivery

• Shipping costs are calculated at checkout based on your shipping address and the weight of your order.
• Delivery times are estimates and may vary depending on your location and shipping method selected.

10. Contact Us

If you have any questions or concerns about our billing terms and conditions, please contact us at:

• Email: support@grozavushop.com
• Phone: +34 (631) 621-702
• Address: 29 Ciutat Vella, Spain, 08001, Barcelona

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Conclusion

Thank you for shopping with Grozavu Shop. We appreciate your business and strive to provide a seamless and secure shopping experience. Please review our billing terms and conditions carefully, and feel free to reach out to our customer service team if you have any questions or need assistance.